Frequently Asked Questions…

Q. What if my student decides that band isn’t for them after we have already rented an instrument?

A. No problem! Simply return the instrument to Metz Music at any time during the term of the rental agreement and you are done. It’s that easy! There is NO long-term obligation, you can cancel the contract at any time. Payments made are non-refundable.

Q. What portion of the rent is applied to the purchase price if I decide to purchase?

A. Every dollar of rent is applied to the purchase price. However, fees and sales taxes already paid will not apply to the purchase price.

Q. What about repairs and maintenance, aren’t band instruments expensive to repair?

A. Yes, band instrument repairs can be expensive. That's why we include basic maintenance and service with ALL of our rentals. This level of regular service helps prevent unnecessary damage to the instrument. Accidents happen though, which is why Metz Music is proud to have an experienced in-house technician  who can get the instrument back in working order without the need for shipping or insurance. His 40+ years of knowledge also allows all repairs to be completed in a cost-effective manner. 

Q. How long must we rent before we own the instrument?

A. You will own your instrument when you have completed your rental contract. Each contract will specify the number of months necessary to complete the rental as well as the purchase price of that instrument.

Q. Are there any other charges or fees to buy the instrument once we have completed the rental agreement?

A. No! If you make all rental payments on time and for the entire term of your agreement, the instrument is yours. There are no other fees or charges. Do keep in mind that Metz Music retains ownership of the instrument during the rental term.